Shocker Software

All Shocker® marker users are strongly encouraged to utilize the latest version of the provided software. Shocker® AMP, XLS, and RSX should all utilize the latest software found on this website.

*Importat Update*

Shocker® AMPs should be updated to version 1.46 or newer. Older versions may prevent the user from switching between modes.

STEP: 1 - DOWNLOAD PROGRAMMER

Click to download the Shocker® programming software. This software is compatible with Windows PC ONLY, and will require a USB to Mini USB data cable for proper information transfer.

STEP: 2 - DOWNLOAD SOFTWARE UPDATE

Shocker AMP Software Changes for version 4.63

Forced Vision – No longer requires holding the trigger to toggle between eyes on/off

Power Optimization – Improved performance with low quality/rechargeable/worn-out batteries

Shocker AMP Software Changes for version 4.55

Eye Logic – Eliminates fault in extremely bright environments

Battery Level Indicator – Accuracy Improved

Loader delay – increased default to 17 (this helps with Level and CTRL loaders)

FSDO – reduced default setting to 10 (this will help with initial shot strings/ getting into ramp faster off the break)

Dwell – reduced default to 15 (this helps with ramp speeds and allows for a higher loader delay setting)

Note – This software version uses “SP” branding rather than model-specific branding.

English – Shocker® Software Version – 4.63 – SHOCKER® AMP – Uploaded 8/22

Spanish – Shocker® Software Version – 4.63 – SHOCKER® AMP – Uploaded 8/22

German – Shocker® Software Version – 4.63 – SHOCKER® AMP – Uploaded 8/22

French – Shocker® Software Version – 4.63 – SHOCKER® AMP – Uploaded 8/22

There are two versions of Shocker® software – common for both RSX and XLS models.

Each software provides a different driver for the onboard OLED screen. While the screens are identical in performance, appearance, and resolution, they will not operate properly without the correct software version loaded on the board. If you load one version of the software onto your board and the screen becomes dim, then you must utilize the alternate version of the software.

RSX/XLS English – Shocker® Software Version – 1.41A – 1106 OLED Driver – Uploaded 5/1/2018

RSX/XLS English – Shocker® Software Version – 1.41B – 1306 OLED Driver – Uploaded 5/1/2018

RSX/XLS Spanish – Shocker® Software Version 1.41A – 1106 OLED Driver – Uploaded 5/8/2018

RSX/XLS Spanish – Shocker® Software Version 1.41B – 1306 OLED Driver – Uploaded 5/8/2018

RSX/XLS French – Shocker® Software Version 1.41A – 1106 OLED Driver – Uploaded 5/8/2018

RSX/XLS French – Shocker® Software Version 1.41B – 1306 OLED Driver – Uploaded 5/8/2018

RSX/XLS German – Shocker® Software Version 1.41A – 1106 OLED Driver – Uploaded 5/8/2018

RSX/XLS German – Shocker® Software Version 1.41B – 1306 OLED Driver – Uploaded 5/8/2018

STEP: 3 - INSTALL PROGRAMING SOFTWARE

Compatible with Windows PCs only – locate and install the programming software downloaded in step 1.

STEP: 4 - LOAD BOARD SOFTWARE INTO PROGRAMING SOFTWARE

Within the Programming Software, press the “Browse” button and open the software version you plan to load onto your Shocker® marker. This is done in much the same way as you would open a saved document in any other software platform.

STEP: 5 - PREPARE MARKER FOR UPDATE

With all paint and air removed from the marker – open the left grip panel (with the barrel facing to the users left). Disconnect the 9 volt battery from the board connector, and locate the mini USB port in the lower right hand corner of the grip frame compartment. Plug the mini-usb connection into the port, and the USB connection into your computer.

*Trouble Shooting Note* Not all USB cables can transmit data, should your computer not recognize the connection between your marker and your PC, utilize a different cable.

STEP: 6 - LOAD THE SOFTWARE ONTO THE MARKER

Press the “Load” button within the programming software, the indicators within the software will notify you when the process is complete. This normally takes between 5-30 seconds depending up on the computer system.

STEP: 7 - WRAP UP

Disconnect the USB cable from your marker, and re-install a high quality 9 volt alkaline or lithium battery. Power on the marker and confirm the screen is operating at appropriate brightness. If the screen is dim, repeat the above steps with the alternate version of the provided software.

PROGRAMMING TROUBLE SHOOTING

"I don’t own a Windows PC, how can I update?"

Shocker Paintball offers technical support at most major tournament series around the world. Contact our tech department Tech@shockerpaintball.com to confirm if our technical services will be available at you next event.

Markers may also be sent into the factory for software update – please utilize our RMA system located in the support section of our website, to assure that your marker is registered prior to creating a RMA # to send your marker into for update. Please note that all markers sent into the factor are required to have a RMA # to identify and track them through the technical process. If you have questions please email or call.

Email: Tech@ShockerPaintball.com

Phone: (724) 520 8690
Computer does not recognize the marker as "connected"
1. Assure that both ends of the cable are fully inserted into their respective ports.
2. Charging cables for phones or other devices may lack the ability to transmit data. Utilize an alternate USB cable, not all cables can properly transmit data.
After Update - Eye System appears not to cycle between on/off
1. The latest version of the software utilizes a “double press” to cycle between eye statuses. Previous generations of software only required a single press, after updating all Shocker® markers will require the new input method to cycle the eye status.
2. There may be a functional concern with the eye system itself – use this trouble shooting video to evaluate the eyes condition.
After Update - OLED Screen is dim or unreadable
1. If you load one version of software onto your board and the screen becomes dim, then you must utilize the alternate version of the software. Each software provides a different driver for the on board OLED screen. While the screens are identical in performance, appearance and resolution, they will not operate properly without the correct software version loaded on the board.
2. Assure that both ends of the 9 volt connector are properly secured, to the battery and the board. Inspect the pins located inside the board’s connector for bending/damage.
3. Use a high quality 9 volt alkaline or lithium battery – store brand, off brand, and rechargeable 9 volt batteries may not offer the needed voltage/amperage to properly power the Shocker® paintball marker. The use of a high quality 9 volt is strongly encouraged.
After Update - The marker is slow to turn on/off
1. Assure that the power button cover is making contact with the power switch, located on the OLED board.
2. Assure that the power button cover, and power switch are clean and free of debris or residue. Rubbing alcohol can be utilized to clean this area – special care should be taken to assure the solvent is dry before powering up the board to test.
3. The latest version of Shocker® software has extended both the power on and power off timing interval to prevent accidental powering on or off of the marker. Be sure to hold the power button for a full 5 seconds to allow the system to power on and off.
I have other concerns that are not addressed in this FAQ

We cannot offer technical support for PC computers themselves, and users are encouraged to contact their manufacture tech support if they experience issues with installation of programming software on their computer.

Any other questions or concerns – Please contact us directly with as many specifics as possible.

Email: Tech@ShockerPaintball.com

Phone: (724) 520 8690

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